Everything you needto run your orders.
One place for orders, stock, customers and profit. Plus your own online store.
Orders
Every order. One list.
Orders from your store arrive by themselves. Add WhatsApp, Instagram and phone orders in under a minute.
- Search by order number, name or phone number.
- Track each order: Received, Confirmed, Packed, Dispatched, Delivered.
- Record payments: paid, part paid or cash on delivery.
- See the real profit on every order.
- Print invoices and packing slips, one order or many.

Dashboard
Your business at a glance.
Open it in the morning and see how things are going.
- Today's orders, sales and real profit.
- New orders appear live, with an alert.
- Items running low on stock.
- Works on your phone and computer.

Online store
Your own store, ready to sell.
A fast store in your brand's look, set up for you and connected to your orders and stock.
- Shop, product pages, cart and checkout, built for phones.
- The right delivery fee for each district, shown at checkout.
- Card payments, bank transfer and cash on delivery.
- Use your own domain, like yourbrand.lk.

Change the look yourself.
- Colours, fonts and corner style.
- Turn sections on or off and drag to reorder.
- See a live preview. Publish when you are ready.

Products
Sizes, colours and prices made simple.
Add a product once and every size and colour is ready.
- Each variant has its own price, stock and weight.
- Show a sale price with the old price crossed out.
- Add a cost price so profit can be worked out.
- Upload several photos and drag to reorder them.

Categories
A tidy shop for your customers.
Group your products and your store menu builds itself.
- Categories and sub-categories.
- Drag to reorder, show or hide.
- Customers can filter the shop by category.

Inventory
Stock that updates itself.
Stock goes down the moment an order comes in, so you never sell the last item twice.
- Stock comes back when an order is cancelled or returned.
- Every manual change needs a reason.
- A full history for each item, with dates and orders.
- Low-stock alerts for each item.

Customers
A saved customer list that builds itself.
Every customer is saved from their first order.
- Contact details, last address and every order they made.
- Total orders and total spend.
- Add private notes.
- Flag a problem customer. You get a warning when they order again.

Coupons
Coupons your customers can use.
Create a coupon in seconds and use it in your store or on manual orders.
- Type your own code or create one automatically.
- Set a minimum spend, start date and end date.
- Limit total uses, or one use per customer.
- Turn a coupon on or off anytime.
- See how many times each coupon was used.

Reports
See where your profit comes from.
Not just sales. Your real profit, by day, channel and product.
- Sales by day, week, month, year or your own dates.
- Sales by channel: store, WhatsApp, Instagram and more.
- Gross and real profit for any period.
- Top products by sales, quantity or profit.
- Return rates by district.
- Cash on delivery orders still to be collected.
- Export to CSV.

Settings
Set it up once.
Enter your rates and costs once. CounterDesk does the rest on every order.
- Delivery rates by district and parcel weight.
- Your own delivery, COD and payment fees, for real profit.
- Choose the payment methods you accept.
- New-order alerts for you, and order updates for your customers, by SMS and email.

How to get started
Three simple steps
- 1
Apply on WhatsApp
Tell us your business name and what you sell.
- 2
We set everything up
Your store, products, delivery rates and costs. Live in 2 to 3 days.
- 3
Start taking orders
Every channel in one place, with your real profit from day one.
Ready to see your real profit?
Rs 4,900 a month, locked for 12 months. First 10 businesses only.
